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System Log Saving FAQ

Sometimes there are some bugs in our system, we need clients help to offer us the device log to analyze the bug so that we can solve it as soon as possible.

For S series following steps:

1)  Turn on the log switch following: Car Settings-Factory-8888 ok-30 Save log switch-on.

2)  After turning on the save log switch, you can operate device. When the bug appear again, please copy the log document and send to us. Following steps: File Explorer-Internal Storage-log-find the latest log and copy it to USB flash drive, then send it to us.

CarSetting-Factory Setting-12345678906-Confirm. This way you can turn on log saving mode.

For P series following steps:

Then you can operate the player, when the bug appear again, you can copy the document Nwdlog and send it to us, we will try our best to fix the bug. Following File Explorer-Sdcard-Nwdlog

After all, we need to turn off the log mode. CarSetting-Factory Setting- 1234567890606-Confirm.